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6bat Live / Mobile
POLICY AND YOUR RIGHTS

6bat Legal: What Applies to Your Account

6bat's legal framework sets out how our platform operates, what governs your account activity, and where to go when you have a question about your rights or our obligations. Access to 6bat services depends on your local law and the eligible regions we operate in — read this page before you proceed.

  • Jurisdiction-dependent access
  • Account and data rights
  • bKash and Bank Transfer covered
  • Published support routes
POLICY POSTURE

How Our Legal Terms Operate

Our terms govern every interaction you have with the 6bat platform — from creating an account to completing a transaction via bKash or Bank Transfer. These terms are not static notices; they form the operational contract between you and us whenever you access the site, browse the lobby, or move funds through your account wallet. Because the legal status of online gaming varies across jurisdictions, your ability to access and use 6bat depends entirely on the laws applicable in your region. We do not represent that use of this platform is lawful in every location. You carry responsibility for confirming that participation is permitted where you are. Where local law restricts access, those restrictions take precedence over anything stated here. Our policy covers account registration, wallet activity including bKash deposits and Bank Transfer withdrawals, session behaviour, and the game content delivered through our lobby. Third-party services connected to the platform — such as payment processors handling your bKash wallet or Bank Transfer — are governed by their own terms alongside ours. We update these terms when our operating conditions change; the version published on this page is the one in effect. Continuing to use the platform after an update is posted constitutes acceptance of the revised terms.

  • bKash Transactions

    bKash

  • Bank Transfer

    Bank Transfer

  • Account Wallet

    Account wallet activity

  • Eligible Regions

    Bangladesh-region access

WHAT THIS COVERS

Scope of This Policy

  • Account Access

    This policy applies fully to account registration, login, session activity, and any changes you make to your account settings. It covers the account holder's obligations and our obligations to you while your account is active and in good standing.

  • Transactions

    Deposits and withdrawals processed through bKash or Bank Transfer fall within this policy. The policy does not set processing timelines — those depend on the payment provider — but it does define your rights if a transaction is disputed or delayed.

  • Site Content

    Game content, lobby pages, promotional notices, and all other material published on 6bat is covered by our content terms. We licence game content from our studios; the terms do not extend intellectual property rights to you beyond personal use.

  • Third-Party Services

    Payment processors, identity verification services, and external game providers operate under their own agreements. Where those services interact with your 6bat account, our policy applies to the account side only; their terms govern their own systems independently.

YOUR PRACTICAL OPTIONS

Actions You Can Take Under This Policy

This policy is not only a set of rules — it also gives you concrete steps to take if something needs attention. You can review your own transaction history directly inside your signed-in account area; every bKash deposit and Bank Transfer movement is logged there with a reference you can quote to our support team. If any of your registered account details are incorrect — name, contact number, or linked wallet — you can update them from the account settings page or raise a correction request through our support channel. If you believe a session was accessed without your authorisation, the account security section in your settings lets you review recent activity and flag an issue. For broader questions about how your data is handled or what records we hold on your account, contact us through the support route listed on the contact page and we will respond with the information we are permitted to share. Where local law grants you specific rights over personal data, those rights sit alongside our policy and are not waived by using this platform.

  • Review Transaction Records

    Open your signed-in account and navigate to the transaction history section. Every bKash deposit and Bank Transfer withdrawal carries a reference number you can use when raising a question with support.

  • Correct Account Details

    Account settings let you update your registered contact information. For changes that require verification — such as a linked bKash number — follow the steps shown in the account page and submit the required confirmation.

  • Raise a Policy Question

    Send your question through the support route listed on this site. Include your account reference so our team can locate your record and respond with the relevant policy details for your situation.

  • Request a Data Summary

    If you want to know what personal information we hold, submit a written request via the contact route on this page. We will reply within the timeframe our operating obligations require and outline what we can and cannot share.

REACH OUR POLICY TEAM

How to Contact Us on Legal Matters

For any question specifically about this policy, your rights under it, or a transaction you want to dispute, use the routes below. We do not publish operating hours or response-time figures we cannot stand behind — what we can say is that each route is monitored and routed to the team responsible for account and policy matters.

  • Live Chat

    Open the chat widget from any page on 6bat while signed in. Describe your policy or account question and include your account reference. The team handling policy matters will pick it up from the support queue.

  • Email Support

    Send your query to the support email address listed on the Contact page. For legal or data-related requests, mark the subject line clearly so it reaches the right team. Include your registered account details for faster handling.

  • Account Help Centre

    The Help Centre, accessible from your account dashboard, contains published policy documents and answers to common account questions. Check there first — if your question is not covered, the contact form on that page connects directly to support.

HOW WE HANDLE YOUR DATA

Data, Cookies and Account Security

  • Data We Hold

    We collect account registration details, session activity, and transaction records — including bKash wallet references and Bank Transfer identifiers — to operate your account. We do not sell your personal data to third parties. Retention periods align with our operating obligations and applicable regional requirements.

  • Cookies and Site Behaviour

    6bat uses cookies to keep your session active, remember language preferences, and understand how pages are used. Functional cookies are necessary for the account area to work. Analytics cookies can be declined via the cookie notice shown on first visit without affecting your account access.

  • Account Security

    Your account is protected by a password you set and, where enabled, a verification step on login. If you suspect unauthorised access, go to account settings and review the recent-activity log immediately. For security concerns you cannot resolve there, contact support using the routes listed on this page.

  • Requesting Changes

    To request correction or deletion of personal data held on your account, contact us via the email support route on the Contact page. Requests tied to a legal obligation in your jurisdiction will be handled according to that obligation; other requests are considered within our standard policy.

POLICY QUESTIONS ANSWERED

Legal Policy: Common Questions

Does Bangladesh law allow me to use 6bat?

Your eligibility depends on the laws in your location. We do not confirm legality on behalf of any individual. Before opening or continuing to use your account, check whether online gaming participation is permitted under the laws applicable to you in your region.

What account data does 6bat hold about me?

We hold the details you provided at registration, your session and login history, and a record of all transactions processed through your account — including bKash deposits and Bank Transfer activity. You can request a summary of this data via the email support route.

How do I dispute a transaction on my account?

Open the transaction history in your signed-in account and locate the relevant entry. Note the reference number and contact us through live chat or email support with that reference and the details of your dispute. Our team will review the record and respond with the next steps.

Can I ask for my personal data to be deleted?

You can submit a deletion request via the email support route listed on the Contact page. We will assess it against our legal retention obligations. Some data — such as transaction records — may need to be held for a defined period under our operating requirements regardless of the request.

What happens to these terms if 6bat updates them?

We publish the current version of our terms on this page. When material changes are made, the updated version replaces the previous one and the change date is noted. Continuing to access your account after the update is posted means you accept the revised terms.

Who do I contact if I have a question this page does not answer?

Use the live chat from your signed-in account, the email support address on the Contact page, or the contact form inside the Help Centre on your account dashboard. Include your account reference and describe your question clearly so it reaches the right team.