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These terms set out how your 6bat account works, what you agree to when you use the platform, and the choices available to you. Read them before you open an account — access and eligibility depend on your local law and the eligible regions we serve.
By creating and using a 6bat account, you confirm that you have read these terms and agree to be bound by them. We may update these terms when our services change, and the version published on this page is always the current one. It is your responsibility to check this page periodically so you are aware of any changes. If a change affects how your account works, we will make the updated terms available here before they take effect. These terms apply to every part of the 6bat platform — your account wallet, any deposit or withdrawal you process through bKash or Bank Transfer, the game lobbies you access, and any support interaction you raise with us. They do not override the laws of the jurisdiction where you are located; access to our services depends entirely on whether that is permitted under your local law and the eligible regions we support. Where we refer to transactions, we mean actions you take through the payment methods configured on your account — including bKash and Bank Transfer. No payment method is implied to be available in every region. The terms covering each payment channel are set out in the relevant section of your account settings. If any clause in these terms is found to be unenforceable, the remaining clauses continue to apply.
Understanding exactly which parts of your 6bat experience these terms govern helps you know where to look when a question comes up. The scope is specific — not everything is covered here, and some areas are handled by separate policies or by the terms of third-party services you may connect to.
These terms govern how you create, verify and use your 6bat account, including login credentials, session activity and any account-level restrictions we apply in line with the eligible regions we serve. Identity verification requirements are shown during account setup.
Deposits and withdrawals processed through bKash or Bank Transfer are subject to these terms alongside any conditions displayed at the point of transaction. We do not control the processing rules of the payment provider itself; those remain the provider's own terms.
The game lobbies, promotional notices published on our platform, and any written materials on 6bat fall within these terms. Content accuracy is our responsibility; however, game mechanics and return information are determined by the individual game provider, not by us.
External links, payment gateways and any service not hosted directly on 6bat are outside the scope of these terms. We are not liable for the terms, privacy practices or conduct of third-party providers. Always review their own published conditions separately.
These terms are not only obligations — they also set out practical actions you can take in relation to your account. You have the right to review your transaction history at any time by opening the account wallet section after logging in. If any detail on your account appears incorrect — such as your registered contact information or payment method on file — you can request a correction by contacting our support team through the channels listed on this page. If you want to raise a question about how a specific clause applies to your account, you can do so via the support route that works best for you. We aim to respond to policy-related questions through the same contact channels we use for account support. You also have the right to close your account by submitting a written request to our support team; we will confirm the steps required based on your account status at that time.
Log in and open the account wallet section to see a full record of deposits and withdrawals, including those made through bKash or Bank Transfer. Records are shown in the order they were processed.
If your registered contact details or payment information are wrong, contact support with the correction you need. We will verify your identity before making any change to sensitive account fields.
Any clause in these terms that is unclear to you can be queried through our support channels. Tell us the section you are asking about and we will direct your question to the right team.
You may ask us to close your account at any time by contacting support in writing. We will confirm what is required — such as withdrawal of any remaining wallet balance — before the closure is processed.
If a question about these terms comes up — whether it is about your account, a transaction through bKash or Bank Transfer, or a specific clause — there are clear routes to reach us. Use the channel that suits you; all policy-related queries are handled by the same support team.
Open the live chat widget visible on 6bat while logged in. Use this for account-related questions or to ask about a specific section of these terms. Responses come from the same team that handles account queries.
Send a written query to the support email address shown in your account settings. For policy questions, include the relevant clause or section so we can give you a focused reply. Email is the recommended route for formal or documented requests.
The help centre linked from your account dashboard covers common questions about terms, transactions and account management. Check there first — many answers about bKash deposits, Bank Transfer conditions and account closures are documented there.
We take seriously how account data and transaction records are held and used. These terms work alongside our privacy policy, which covers data retention and how we handle the information you provide when setting up an account or processing a payment.
Account and transaction records are retained for the period required by the legal and regulatory obligations that apply to the eligible regions we operate in. You can request information about what we hold by contacting support in writing through the email route in your account settings.
You are responsible for keeping your login credentials secure. If you believe your account has been accessed without your permission, contact us immediately through live chat or email. We will guide you through the steps to secure your account, which are shown in the security section of your account settings.
We use cookies to maintain your session and to keep your preferences across visits. The cookie settings available to you are shown in the footer of 6bat. Accepting session cookies is required for the platform to function correctly on your device.
If you disagree with a change to these terms, you may contact us before the change takes effect. If we cannot resolve the disagreement, you retain the right to close your account, with any wallet balance available for withdrawal according to the payment conditions in effect at that time.
These questions cover the points we get asked most often about how these terms apply to accounts, payments and access. If your question is not here, reach us through live chat or the support email shown in your account settings.
Yes. Any deposit or withdrawal you make through bKash is subject to these terms. The specific conditions for the bKash payment channel — including any limits shown at the point of transaction — are displayed in your account wallet section when you select bKash as your method.
Access depends on your local law and whether Bangladesh falls within our eligible regions at the time you register. We do not make a legal determination on your behalf. Check the eligible regions notice shown during account registration and review what your local law says about using platforms of this kind.
The updated version is published on this page before it takes effect. Continuing to use your account after the update date means you accept the revised terms. If you do not agree, contact us before that date; you retain the right to close your account and withdraw your wallet balance.
Submit a written request through the support email address shown in your account settings. Identify yourself clearly and state that you are requesting a record of the data held. We will respond according to the obligations that apply in the eligible regions we serve.
The processing of a Bank Transfer involves a third-party provider whose own terms and conditions apply to that transaction. We are not liable for delays or errors that occur on the provider's side. If a transfer does not appear in your wallet, contact support with the transaction reference and we will investigate on our end.
Yes. Use the live chat or support email route visible in your account settings and quote the clause you are asking about. Our support team handles policy questions alongside account queries and will give you a clear explanation of how that clause applies to your account.